Withdrawing Funds Back to Your E-Wallet
When you are ready to cash out, go to the withdrawal section inside your account wallet. You can send winnings directly to the GCash or Maya number linked to your account, or route the transfer via InstaPay to a local bank account. The amount you can withdraw in one request depends on your current verification status — completing ID checks lifts the
ceiling. We process withdrawal requests in the order they arrive; actual arrival time in your e-wallet depends on the payment rail you select and any processing queue at that moment.
- Head to withdrawals — From your account dashboard, open the cashier and select the withdrawal tab to see your available balance.
- Pick your payout method — Choose GCash, Maya or InstaPay and confirm the registered number or account details are correct before proceeding.
- Enter the withdrawal amount — Type the amount you want to cash out. If your account is not yet verified, a prompt will appear to complete that step first.
- Submit and monitor — Submit the request and watch for a status update in your transaction history. Contact our support team if the status stays pending.